Terms of Service

Last Updated: [Date]

1. Introduction

Welcome to Divvum ("Divvum," "we," "our," or "us"). Divvum is a social expense-splitting and peer-to-peer payment facilitation platform that enables users to connect bank accounts, send and receive payments through licensed third-party financial service providers, and participate in social features such as friends lists, groups, chats, and points-based rewards.

Divvum is a software platform only.

By creating an account or using Divvum, you agree to these Terms of Service ("Terms"), as well as the applicable agreements of our third-party providers, including Stripe and its financial institution partners.

If you do not agree, do not use the Services.

2. Eligibility

You must:

• Be at least 18 years old
• Be a resident of the United States
• Provide accurate and truthful information
• Use Divvum only for lawful purposes

We reserve the right to refuse service to anyone at our discretion.

3. Nature of the Service

Divvum:

• Is not a bank
• Is not a money transmitter
• Is not a financial institution
• Does not hold or custody funds
• Is not a broker or financial advisor

Divvum acts solely as a software platform that facilitates communication and payment instructions between users.

All funds are processed, held, and transmitted by Stripe, Inc. and its regulated financial institution partners. Divvum does not at any time take possession or control of user funds.

4. Payment Processing (Stripe Connect)

Payment processing services are provided by Stripe, Inc.

By using Divvum's payment features, you agree to be bound by:

• Stripe's Connected Account Agreement
• Stripe's Terms of Service
• Stripe's Privacy Policy

You authorize Divvum to share necessary personal and transactional information with Stripe for identity verification (KYC), fraud prevention, and regulatory compliance.

Stripe may:

• Conduct identity verification
• Freeze or restrict accounts
• Reverse transactions
• Withhold funds
• Reject payments

Divvum is not liable for actions taken by Stripe or its banking partners.

5. Identity Verification (KYC)

To access certain features (such as receiving funds or instant withdrawals), you may be required to provide:

• Full legal name
• Date of birth
• Address
• Social Security number

This information is securely transmitted to Stripe solely for compliance with U.S. anti-money laundering (AML) and Know Your Customer (KYC) requirements.

Failure to complete verification may result in restricted access.

6. Fees & Withdrawals

• Standard instant withdrawal fee: 2.5% unless otherwise stated
• VIP users may qualify for reduced fees (e.g., 1.5%)
• All fees are disclosed prior to transaction authorization

Divvum may modify fees at any time with appropriate notice.

Users are responsible for:

• Chargebacks
• ACH returns
• Payment reversals
• Dispute fees
• Insufficient fund penalties

7. Social Features (Friends, Groups, Chat)

Divvum includes social functionality. You are solely responsible for content you post or transmit.

We may remove content or suspend accounts that involve:

• Fraud
• Harassment
• Hate speech
• Illegal activity
• Spam
• Platform abuse

Divvum is not responsible for disputes between users.

8. User-Uploaded Content & Receipt Scanning

Divvum may allow users to upload images or documents, including receipts, for the purpose of expense tracking and payment facilitation.

By uploading content, you grant Divvum a limited, non-exclusive license to process, analyze, store, and transmit such content solely to provide the Services.

Receipt images may be processed using third-party document analysis services, including Mindee, to extract transaction details such as merchant name, date, and amount.

You represent and warrant that:

• You have the legal right to upload the content
• The content does not violate any law or third-party rights

Divvum does not guarantee the accuracy of extracted data and is not liable for errors in automated document processing.

9. Points, Leaderboards & VIP Program

Divvum may award points based on platform activity.

• Points have no monetary value
• Points are not property
• Points are non-transferable
• Points cannot be redeemed for cash
• Points may expire or decay
• We may modify or terminate the program at any time

VIP benefits (such as reduced fees) are promotional and subject to change or termination.

Leaderboards are for entertainment purposes only.

10. Transaction Limits & Risk Controls

Divvum reserves the right to:

• Impose transaction limits
• Restrict withdrawal amounts
• Implement velocity limits
• Suspend accounts
• Freeze activity

If we suspect fraud, abuse, illegal conduct, or risk exposure.

11. Indemnification

You agree to indemnify and hold harmless Divvum, its officers, directors, affiliates, and employees from any claims, damages, losses, liabilities, or expenses arising from:

• Your use of the Services
• Your violation of these Terms
• Your transactions with other users
• Fraudulent or unlawful conduct

12. Limitation of Liability

To the fullest extent permitted by law, Divvum shall not be liable for:

• Indirect or consequential damages
• Lost profits
• Transaction delays
• Errors caused by financial institutions
• Actions taken by Stripe
• User disputes

Services are provided "as is" without warranties of any kind.

13. Arbitration & Governing Law

These Terms are governed by the laws of the State of Illinois, without regard to conflict of law principles.

All disputes shall be resolved through binding individual arbitration administered by the American Arbitration Association (AAA).

You waive:

• The right to a jury trial
• The right to participate in a class action

14. Termination

We may suspend or terminate accounts at our discretion. Users may delete their accounts at any time. Certain legal obligations survive termination.

15. Changes to Terms

We may update these Terms. Continued use after updates constitutes acceptance.